New Car Delivery Inspection - Metropolitan Detail

You probably wouldn't ever know.  But I would.  Why?  Because I'm a professional, and I have professional equipment to inspect and test for such defects.  I have been to hundreds of new car inspections for clients at every brand of vehicle on the market.  What am I looking for?  Paint defects, damage, improper assembly and undisclosed repairs.  Why would new cars have these issues?  Paint is never perfect so defects can happen.  Your car may be new to you but those keys may have been in 20 people's hands from the time it left the factory to possibly a transporter, a vessel if coming from another country, more transporters, lot attendants at the dealers and possibly sales people running on test drives, so damage definitely happens.  Some car manufacturers suffer from poor panel alignment with pinched gaskets and other issues that can not only cause problems over time but also look very unsightly.  Unfortunately, not every transporter or dealership is as honest and upfront as the rest of us.  I have seen on several occasions where a transporter has damaged a vehicle during delivery and had an area repaired while on the road without ever telling the dealership of the damages.  I have also seen car dealerships cover up damages made on their lot with a quick repair that they think nobody will ever notice. Rushed repairs may look ok in the short-term but can eventually fail, DO NOT WORRY!!!!  I will notice this.  I will also provide a detailed report of my findings for the great price of ZERO DOLLARS.  

Aside from the fact that we work incredibly hard to provide an amazing customer experience from beginning to end, we also find it saves us both a bunch of time, headaches and money. We can't always squeeze in a paint protection film wrap for your new car, we never rush jobs for “good enough” results and we won’t let cars “leapfrog” other scheduled installations, this is why we schedule our services by appointment. If you take delivery of your new car and have to wait 2 weeks for an appointment, you probably don't want to risk your virgin paint getting chipped up from driving it on public roads, so you might be pretty upset if we put the car up on our lift to start installing film and we find damage, defects or other issues that need to be repaired before we begin our process. If any damage is found during the delivery, your next step is to get ready to battle with the dealership to fix your issues. Whether the dealership agrees to pay or deny your claim, it will still need to be fixed even if the money comes out of your pocket. Immediately, you’ll have to schedule an appointment at a local quality body shop, but good shops tend to be weeks out for an appointment. Once the paintwork is finally finished, you will need to allow it up to 30 days or more to cure as recommended by the paint manufacturer. Wrapping your car before this cure time has elapsed could cause a void in your aftermarket paint's warranty. In conclusion, inspecting your car at the time of delivery can help alleviate any issues in a more timely manner, so it won’t be two car payments and 90 days before you can finally enjoy your repainted and protected NEW car.

John Kleven